Domestic Violence

Safe Steps, State-wide service

(Formerly Women’s Domestic Violence Crisis Service)

Safe steps is a state-wide services that offers access to confidential support and information. Their services includes a 24/7 rapid response toll free phone number, risk assessment, Emergency accommodation, Safety planning, Advocacy, and Referral to relevant services.

Phone: 1800 015 188 (24 hours, 7 days)
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SalvoCare Eastern

The Frankston and Rosebud Crisis Centres are entry points for those who are homeless or at risk of homelessness. These Centres provide assessment, information, advocacy and referral to a range of accommodation and housing services. They can help navigate services and link in with services such as family violence, drug and alcohol, health and mental health, legal, financial, employment, education and training.

Frankston Address: 37 Ross Smith Avenue, Frankston VIC 3199
Rosebud Address: 17 Ninth Avenue, Rosebud VIC 3939
Phone: 1800 825 955
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SWISS, Local service:

Southern Women’s Integrated Support Service (SWISS) provides services to women and women with children who are homeless or at risk of homelessness due to current or immediate family violence from the Cities of Greater Dandenong, Frankston and Casey and the Shire of Cardinia. SWISS operates from a secure residential facility and can provide information, referral and support. You can access SWISS by calling 03 9792 1205 between 8am and 11pm every day.

Phone: (03) 9792 1205
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WAYSS Family Violence Outreach Program:

The WAYSS Family Violence Outreach Program can help you with information, referral, advocacy and support. If you are homeless or at risk of homelessness due to family violence, you can also be assisted with accommodation options. Outreach program is based in Frankston, Dandenong, Berwick and Cranbourne.

Phone: 03 9781 4658
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Court Network

Court Network is a unique non-legal court support, information and referral service based at Frankston courts. They provide information and emotional support to individuals and families attending hearing the day. At Frankston court, Court Network also have an appointment room which someone could use as a safe space while they are waiting for their hearing. It is operates on a drop-in basis however someone can organize in advance by contacting head office.

Phone: 1800 681 614


The South Eastern Centre Against Sexual Assault & Family Violence (SECASA) offers a range of services including counselling for victim/survivors of sexual and physical assault, children and adults, female and male. The Centre also works with non-offending family members, partners, caregivers and support workers.

Phone: 03 9594 2289 (Crisis)
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A Nationwide counselling and information service for sexual assault and domestic family violence. Online counselling is also available. The website contains resources for workers and professionals.

Phone: 1800 737 732
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Anglicare works with vulnerable and disadvantaged individuals and families of all ages. Services and programs range so contact them and discuss your clients needs.

Phone: 1800 809 722

Clayton office: 2 Dixon Street, Clayton, Victoria, 3168
Phone: 03 9543 8911

Dandenong office: 15 Scott Street, Dandenong, Victoria, 3175
Phone: 03 9706 8568

Pakenham office: 66-68 Main Street, Pakenham, Victoria, 3810
Phone: 5945 2000

Frankston office: 60-64 Wells Street, Frankston, Victoria, 3199
Phone: 03 9781 6700

Rosebud office: 1703 Point Nepean Road, Rosebud, Victoria, 3939
Phone: 03 5986 9900

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Adolescent Violence in the Home

UnitingCare Kildonan provides information and resources for families, carers and professionals about adolescent violence in the home.

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Good Shepherd

Good Shepherd provides a range of community based services include intake assessment and planning, financial counselling, family services and crisis family violence services. The Bayside office provides financial counselling. Hastings and Mornington offices provide Family Services and Family Violence Services. Out of hours crisis services default to Safe Steps.

Bayside Phone: 1300 765 595
Mornington Address: 3/342 Main Street, Mornington Victoria 3931
Hastings Address: 1 Church St, Hastings Vic 3915
Mornington and Hastings Phone: (03) 5971 9444
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